One thing that greatly sets an excellent Woodward Park landlord apart from everything else is going the extra mile to make move-in as efficient as possible for your tenant. Therefore, it’s imperative to welcome your tenant to their new rental home and offer them the essential information they’ll need to make an effortless transition. By presenting move-in tips for your tenants, you can begin cultivating deep relations and effective communication from day one, along with showing that you pay attention to your tenant’s comfort and well-being. When a tenant realizes that their landlord sincerely cares about them, they are far more motivated to participate in keeping their rental home clean and in good condition. It’s a win-win!
Send a Welcome Letter
When tenants move into a new rental home, there are a variety of factors that they need to know to settle in right away. But sometimes, small details might be missed in the midst of the chaos of the move. That’s why it is a great way to make a welcome letter for your tenant with the critical information they will need.
For instance, numerous tenants need to set up utilities in their name when they move into a new rental home. This is information that might require some time and trouble to discover on their own. Alternatively, include a list of the local utility providers and their contact information in your welcome letter. You can also indicate which day garbage pick-up falls on and any other appropriate data. Giving this information to your tenant is a small act that they will appreciate very much.
It’s also important to add a move-in checklist where the tenant can document the property’s current condition. This is important to refer to at the end of the lease when you’re organizing the home for the next tenant, and it will give your tenants a sense of peace that their deposit won’t be charged for damage they did not cause.
It’s In the Mail
Another essential information a tenant will need to know is how to get a mailbox key, if one is not presented to them, and where the mailbox is located. While some properties include mailboxes in the yard, others may have locked mailboxes positioned around outside or even at a yard away from the rental property itself. To avert disregarding this pertinent data, go in and incorporate it in your welcome letter so that your tenant does not have to waste time looking up information about the mail delivery service at their new address. Best of all, consider listing the website for the US Postal Service’s address change tool. While your tenant is capable of finding this information themselves, why not indicate to them that you are thinking about their needs even before the issues arise?
Getting In Touch
To end, if your lease documents do not already mention it, don’t forget to explain in detail how your tenant can contact you, what the expected response time is, and how they will pay rent and report maintenance issues. Even if you do have these instructions in your lease, it is a good idea to copy them into your welcome letter, too. Lease documents can be overwhelming for some tenants, who may not know where to look or how to read them. Genuinely, it is better to have information tenants will frequently utilize in more than one place for a quick guide. Tenants are far more willing to conform to your communication preferences and pay their rent at the right time when they know what to do and clearly understand the expectations.
Because move-in day can be chaotic, think about sending your welcome letter and information at least a week before the day arrives. That provides your tenant time to carefully read the information and get settled in their new rental home immediately.
Excellent tenant relations are an important aspect of effective property management. But it can also be a demanding task that interferes with other activities. Why not let the Woodward Park property management professionals do it for you? At Real Property Management Platinum, we make tenant relations a top priority. To learn more about this and the other great services we offer, contact us online today!
We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. See Equal Housing Opportunity Statement for more information.